The Internet's Impact & the Cost of Bad Data

CAPE IT · UNIT 2 · MODULE 1 · OBJ. 7 & 8
Step 1 of 4
REVISION · PAST-PAPER PRACTICE

Test yourself

Multiple-choice items in Paper 1 style and structured questions in Paper 2 style, adapted from CAPE Information Technology Unit 2 past papers. Your score and answers are saved on this device. When you have finished, submit them to your teacher at the end of this section.

MCQ best –Structured –

Paper 1 practice · 8 multiple-choice items

Choose one answer for each item, then check. Aim for 80% or better.

Based on CAPE U2 P2 2024 Q1(a)
1. An online store updates a customer by text and email each time her parcel is scanned. This BEST shows how the Internet has
Answer: D. Tracking notifications give customers information on demand, a key way the Internet changed customer expectations.
EduTech practice item · Module 1 Obj. 7
2. When a shopper searches a store’s website and sees current stock levels, the website is
Answer: A. Every search, order and login on a modern site is really a database query or update behind the page.
EduTech practice item · Module 1 Obj. 8
3. A delivery form is saved without the customer’s parish. Which dimension of data quality has failed?
Answer: B. Missing data is a completeness failure. Accuracy is about correctness; timeliness is about being current.
Based on CAPE U2 P2 2021 Q2(a)
4. Sales representatives submit their weekly figures two weeks late. The MOST direct effect on the company is that
Answer: C. Late (untimely) data means decisions such as reordering are made too late, which costs revenue.
Based on CAPE U2 P2 2025 Q1(a)
5. A bakery’s database shows 40 cakes in stock when there are really 4. The MOST likely result is
Answer: D. Inaccurate data leads to wrong decisions — here, promising products that do not exist, upsetting customers.
Based on CAPE U2 P2 2021 Q1(d)(i)
6. A business starts selling online as well as in its shop. Which is the MOST important new data-handling issue?
Answer: A. Online selling means collecting and storing personal and payment data, so privacy and security become major concerns.
EduTech practice item · Module 1 Obj. 8
7. Validation checks on a data-entry form mainly improve the
Answer: B. Validation stops unreasonable or wrongly formatted data from being stored, improving accuracy.
EduTech practice item · Module 1 Obj. 8
8. Poor data quality led a company to make a poor pricing decision. Which consequence is MOST likely to follow next?
Answer: C. The effects cascade: bad data leads to bad decisions, then lost customers, revenue and reputation.

Paper 2 practice · structured questions (19 marks)

Write a full answer to each part, then show the mark scheme and tick every point you earned. Marks for a part are capped at its maximum. Mark schemes are EduTech’s own; CXC does not publish them.

Based on CAPE U2 P2 May/June 2025, Question 1(a) and 2021, Question 2(a)

Question 1 [10 marks]

Sweet Crumbs bakery uses a database to record orders taken by its sales representatives across the island.

(a) Explain how the accuracy of data would affect the bakery’s orders. [2]

MARK SCHEME (a) · max 2

(b) Explain how the timeliness of data would affect the bakery’s orders. [2]

MARK SCHEME (b) · max 2

(c) Outline THREE ways in which late submission of sales data by the sales representatives could affect the bakery’s revenue. [6]

MARK SCHEME (c) · max 6
Based on CAPE U2 P2 May/June 2021, Question 1(d) and 2024, Question 1(a)

Question 2 [9 marks]

CoralTech Electronics, which has sold only from its physical store, is launching a website where customers can order and pay online.

(a) List THREE issues related to data handling that CoralTech should consider for online selling. [3]

MARK SCHEME (a) · max 3

(b) Outline TWO ways in which CoralTech’s data processing might be affected by online selling. [4]

MARK SCHEME (b) · max 4

(c) State TWO ways in which the Internet has improved customer service for online shoppers. [2]

MARK SCHEME (c) · max 2

Submit to your teacher

Send your multiple-choice choices and written answers to your teacher for marking. Your teacher will also see whether you opened the mark scheme or checked your answers before submitting. You can submit again if you improve your answers.